Billing

• How do I obtain a resale certificate?
• Which forms of payment do you accept?

Bulbs

• Are bulbs included in my pendant purchase?

Electrical

• What voltage do I need?
• Do fixtures come UL listed?

General

• What is your return & cancellation policy?
• What is your warranty?

Installation

Products

• What is included with my pendant purchase?
• What is included with my chandelier purchase?

Shipping

• What if my glass arrives broken?
• What is the Quick Ship Program?

Trade

• How do I join your trade program?
• Do I qualify to join the Trade Program?

Problems or Issues?

• Why doesn't my LED bulb work?
• Why are there bubbles in my glass?