What is your warranty?

warranty

The Niche warranty policy includes glass shade, cord set, and canopy.  Niche warrants that its products will be free from defects in material and workmanship under normal use and service for one year after the date of purchase. Niche reserves the right to inspect the damaged product.  The purchaser must make a claim to Niche within five business days of occurrence. Niche will decide at its discretion if the item will be replaced or reimbursed.  To keep this warranty in effect, the product must have been handled and used as prescribed. This warranty does not cover any damage due to accident, misuse, abuse, or negligence. Niche is not obligated to pay any chargeback for labor or other costs incurred.

This warranty does not apply to incandescent light bulbs that are included in your pendant and are provided as a courtesy.  These products are not manufactured by Niche and are supplied by Niche with all lamp purchases solely as an accommodation.  Please refer to our Bulb Troubleshooting section for further information. 

 

Our warranty does extend to Niche supplied LED boards and LED light bulbs and their associated components provided the piece is proven to be defective in material or workmanship within one year of original purchase.